Veterans Care Coordinator

OVERALL RESPONSIBILITY:
Working with Project Director ensures compliance with Certified Community Behavioral Health Center (CCBHC) Criteria 4.K: Intensive, Community-Based Mental Health Care for Members of the Armed Forces and Veterans, including all of its subsections in its entirety.

DUTIES:

  • Champions the provision of veterans’ services within the CCHBC program.
  • Oversees in-reach, outreach and engagement of veterans for enrollment in CCBHC.
  • Develops CCBHC partnership, formal contracts and care coordination expectations with Department of Veterans Affairs medical centers, independent outpatient clinics, drop-in centers, and other facilities of the Department as defined in section 1801 of title 38, United States Code.
  • Working with executive and management teams ensures all adult individuals inquiring about services are asked whether they have ever served in the U.S. military.
  • Monitors for accuracy and individual follow-up an internal SCHARP registry of veterans who are clients.
  • Ensures with PD that care provided to veterans is consistent with minimum clinical mental health guidelines promulgated by the Veterans Health Administration (VHA), including clinical guidelines contained in the Uniform Mental Health Services Handbook of such Administration.
  • Ensures agency wide cultural competency training addresses information related to military culture.
  • Ensures there is integration or coordination between the care of substance use disorders and other mental health conditions for those veterans who experience both and for integration or coordination between care for behavioral health conditions and other components of health care for all veterans.
  • Ensures every veteran seen for behavioral health services is assigned a Principal Behavioral Health Provider and that the care requirements adhere to the subsections of CCBHC Criteria 4.k.4.

REQUIREMENTS:
Must be able to pass California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting.

EDUCATION:
Master’s degree in Social Work or related field.

EXPERIENCE:

  • Veteran of U.S. military
  • Must have at least five years providing services to veterans.
  • Must have at least one-year experience working with behavioral health populations including homeless persons with co-occurring disorders.
  • Must be experienced working with low income, diverse population including persons affected upon by mental illness, substance use and incarceration.
  • Experience with and understanding of CCBHC models preferred but not required.

ADDITIONAL RESPONSIBILITIES:
This description does not state or imply that the duties listed are the only duties to be performed by the employee. Employees are required to follow job-related instructions and perform other job related activities requested by their supervisor.

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